NGO Pawsheaven Foundation takes the utmost care to process donations as per the instructions given by our donors, both online and offline. We are committed to transparency and integrity in our financial dealings.1. General Donation Policy.All donations made to NGO are considered voluntary, final, and non-refundable. Charitable funds are often utilized immediately upon receipt to support our ongoing projects.2. Exceptions for Refunds.Refunds will only be considered in exceptional cases and are evaluated on a case-by-case basis. Valid reasons include:Duplicate Transactions: The donor was accidentally charged twice for the same amount.Technical Errors: A failure in the payment gateway system.3. Refund Request Process.To request a refund, donors must contact us within Three working days of the transaction. Please send a written request to Email pawh2 024@gmail .com with the following details:Full Name of the Donor.Date of Donation.Donation Amount.Transaction ID / Receipt Number.Reason for the Refund Request.4. Important Conditions Refunds cannot be facilitated if a tax exemption receipt (e.g., [insert regional tax benefit, e.g., 80G]) has already been issued.If approved, refunds will be processed to the original payment method and may take up to 7–10 business days to reflect.5. Contact Us If you have any questions or made an error while donating, please contact us at Email: pawh2024@gmail.com ,Phone: 9330215654